Our Mission

The Family Shelter is dedicated to reducing domestic violence by providing a safe haven, case management, legal advocacy, victim advocacy and educational services to victims.

24-hour Hotline 800-749-8631

You Are Not Alone

In case of EMERGENCY, dial 911

24-hour Hotline 800-749-8631

During Normal Business Hours: 325-658-8631 or  325-655-5774

Where to Find Help

SHELTER PROGRAMS (available 24 hours a day, 7 days a week):
Family Shelter – 325-655-5774  or 1-800-749-8631

The Haven Family Shelter in Brady – (325) 597-7644

Other Shelters in Texas:  1-800-799-SAFE (7233)

CRISIS INTERVENTION UNIT of the Tom Green County Sheriff’s Office:  (325) 658-3921 or 655-8111 – www.ciucares.com

Emergencies – 911
San Angelo Police Department – 325-657-4315
Tom Green County Sheriff – 325-655-8111
Angelo State University Police – 325-942-2071



Open Arms Rape Crisis Center & LGBT – http://openarmscv.com (325)658-8888

The Salvation Army – 325-655-3838

A Voice (legal advice):  1-888-343-4414

Legal Aid of North West Texas – 17 South Chadbourne, Ste 403, San Angelo, Tx – 844-252-7999


Family violence” means:

(1)  an act by a member of a family or household against another member of the family or household that is intended to result in physical harm, bodily injury, assault, or sexual assault or that is a threat that reasonably places the member in fear of imminent physical harm, bodily injury, assault, or sexual assault, but does not include defensive measures to protect oneself;

(2)  abuse, as that term is defined by Sections 261.001, by a member of a family or household toward a child of the family or household; or

(3)  dating violence, as that term is defined by Section 71.0021.


Household” means a unit composed of persons living together in the same dwelling, without regard to whether they are related to each other.   “Member of a household” includes a person who previously lived in a household.


  • 71.0021. DATING VIOLENCE. (a) “Dating violence” means an act by an individual that is against another individual with whom that person has or has had a dating relationship and that is intended to result in physical harm, bodily injury, assault, or sexual assault or that is a threat that reasonably places the individual in fear of imminent physical harm, bodily injury, assault, or sexual assault, but does not include defensive measures to protect oneself. (b)  For purposes of this title, “dating relationship” means a relationship between individuals who have or have had a continuing relationship of a romantic or intimate nature.  The existence of such a relationship shall be determined based on consideration of:  (1) the length of the relationship; 2)  the nature of the relationship;  and (3)  the frequency and type of interaction between the persons involved in the relationship.

What To Do If You Are Being Abused

Find a Safe Place

Safety for yourself and your children is your first priority! Stay with family, friends or call the Family Shelter for emergency housing.

Call The Police – 911

Try to remain calm. Provide the police with information and evidence of injuries.  If you want to file charges, tell the responding officer.  If the offender is arrested, request an Emergency Order of Protection (EPO); the EPO must be processed BEFORE the offender is released from jail.  Ask for a police report from the records department.

Get Medical Attention

Call your doctor or go to the emergency room for treatment. Make sure you tell the doctor how your injuries were sustained and have this information documented. This is necessary information if you criminal charges are filed or you seek to file for a divorce.

Get Legal Help

If you are being abused by your partner, it is important to know your legal rights and options. Your partner may try to frighten you into not doing anything by making statements such as: “You have no legal rights,” “If you leave me, you will lose custody of the children,” or “If you leave me, I’ll get you for abandonment.” To know what your legal rights and alternatives really are, you will need to contact a lawyer, legal aid or the county attorney’s office.   If felony charges are filed, the District Attorney’s Office can provide information about a criminal proceeding. Information regarding rights and options can be obtained from the Family Shelter staff.

Get Counseling

There are always professionals and people just like you who can talk with you about your situation. Don’t wait until you are hit again or are seriously hurt. Help is available for you and your children.

CHECKLIST:  Items to Take with You 


  • Driver’s License
  • Birth Certificate
  • Children’s Birth Certificate
  • Social Security Cards
  • Welfare Card
  • Health Insurance/HMO cards


  • Monday/Credit/ATM cards (in your name)
  • Check/Savings account books

Legal Papers

  • Protective Order
  • Lease, rental agreement, house deed
  • Car registration and insurance papers
  • Health & life insurance papers
  • Medical records for your family
  • School/vaccination records
  • Work permits/Green cards
  • Income Tax/IRA’s
  • Passport / Visa
  • Divorce & custody papers
  • Marriage License
  • Mortgage / Loan payment books
  • –Previous Police/Sheriff’s Family Violence  Reports taken at last incident(s) —  (Texas Code of Criminal Procedure, CHAPTER 5.  Art. 5.05. A peace officer who investigates a family violence incident or who responds to a disturbance call that may involve family violence shall make a written report)


  • Medications
  • House, car, storage unit & office keys
  • Jewelry, Clothing, Child’s favorite toy, formula


  • Crates, Blanket, Leashes, Food & Toy
  • Shot Records & Microchip Record

Don’t Be Silent

silence hides violence

Safety during an Explosive Incident

 If there is an argument, try to be in a place that has an exit. Avoid the bathroom, kitchen or any room that may contain weapons.

  • Practice how to get out safely. Know what doors, windows, elevators, stairwells, or fire escapes you would use.
  • Keep purse and car keys readily available.
  • Identify a friend or neighbor you can tell about the violence and ask them to call 911 if they hear a disturbance coming from your house.
  • Arrange a code word to alert your children, friends and family that you need help.

Plan where you will go if you have to leave home & a back-up place (even if you don’t think you are going to need it.)

Safety When Preparing to Leave

  • Abusers are more violent when they believe that the person they have abused is leaving the relationship. This is the time to be most cautious.
  • Get your own post office box so that you can receive checks and mail.
  • Open a checking or savings account in your own name at a different bank and try to get a credit card in your own name to increase your independence.
  • Leave money, an extra set of keys, copies of important papers, extra clothes and medicine with someone you can trust so you can leave quickly.
  • Keep phone chargers with you at all times.

You can seek shelter and help by calling 1-800-799-SAFE.



Children who witness domestic violence are victims themselves and growing up amidst violence influences them to a multitude of social & physical problems.  Constant exposure to violence in the home and abusive role models teach these children that violence is a “normal way of life” and places them at risk of becoming society’s next generation of victims and abusers. Studies have shown that children of domestic violence are 3 times more likely to repeat the cycle in adulthood.