Our Mission

The Family Shelter is dedicated to reducing the trauma of domestic violence by providing a safe haven for crime victims and their children. While the shelter is located in San Angelo, we serve the Concho Valley area of 15 Counties. We offer food, clothing, shelter and basic needs. Our Victim Advocates also offer counseling for adults and children, educational classes, community resources, case management and a children’s activity center for therapeutic and educational needs. We serve an average of 40-52 adults and children on a daily basis!

24-hour Hotline 800-749-8631

You Are Not Alone

In case of EMERGENCY, dial 911

24-hour Hotline 800-749-8631

During Normal Business Hours: 325-658-8631 or 325-655-5774

Get involved

Volunteer or Intern

Direct Care, Indirect Care or Special Project, The Family Shelter needs you!  Opportunities are available to make a difference for victims of family violence.  Dedicate yourself weekly or monthly the number of hours you choose!

Direct Care (requires training)

  • Child Advocate Worker in the Children’s Activity Center
  • Tutor
  • Hotlines and Intakes
  • Teach a Class

In-Direct Care

  • Service Office Helper / Clerical
  • Yard Work
  • Sorting Donations, Organizing Closets and Light Housekeeping
  • Special Project (painting, collecting donations, cleaning, etc.

Group Collection Project

If you belong to a group or organization, have members collect items for the next meeting or as a special project.  Organize a wish list theme, such as “paper & plastic good.”  Make it fun!   See our “Wish List”.

Community Education

Although one of our purposes and mission is community education, many times we just can’t do as much as we would like due to budgets and staffing. Possibly, you could volunteer time to take our materials to various service groups and organizations in the Concho Valley and talk about the mission, goals, and needs of the shelter, while gaining awareness for domestic violence issues in our community. You could contact your local library and ask to put up a display on domestic violence awareness, with information on resources that are available at the Family Shelter.

Work in the Child Activity Center!

If you love children, your assistance in the Children’s Activity Center would be greatly appreciated by both the shelter and the families. Offer some of your time to interact with the children at the shelter in a group at a certain day or time, or work with a single mom as she schedules meetings with lawyers, needs time for paperwork, housing appointments, and the list goes on. Sometimes they might not be able to take the children to their regular daycare due to a stalking partner so childcare while the mom works is also important. Leaving an old life and starting a new one can be time consuming and confusing and you could help ease that by assisting in the care of her children.

Bake Goodies

Bake cookies or goodies and take them to the shelter for the residents.   Special treats such as this always puts a smile on a face!

Volunteer in the Outlying County Service Area

If you live in one of the surrounding counties of Tom Green, be a volunteer advocate for victims of domestic violence.  Contact one of our County Outreach Advocates for more information.  Sometimes it helps for a volunteer to meet the victim at the Sheriff’s Office for intervention or help the Advocate coordinate transportation to the Shelter in San Angelo.

Gifts for Residents

Purchase birthday and holiday gifts for the adults and children!  A massage gift certificate, a restaurant gift card, a bath and body gift basket, or anything that embodies a relaxing time for them.  Perhaps birthday party supplies–gift bags, wrapping paper, ribbon, balloons, etc.

Group Collections

If you belong to a group, pick one particular item and have members bring them to meetings or get-togethers all throughout the year. Make it fun!  Choose a theme such as a “plastic & paper” drive.     Or, canned goods!  Check out our Wish List:   http://familysheltersa.org/family-shelter/


Use Your Artistic Abilities

If you are artistic, offer to teach free lessons or host craft times at the shelter for the women or kids. This will help them take their mind of stressful situations and provide the children with some much needed entertainment. Or offer to help create and/or stock an art or craft area for the shelter by providing paper, paint, play dough, scrap fabric, glue, glitter, recycled materials such as glass jars and bottles, plastic tubs, newspaper, and more.  Knit?  Special Skill?

We always welcome volunteers.

If you or a group are interested in giving your time to the Family Shelter, please contact us at 325.658.8631 or fill out the application and email it to [email protected]

or mail to

ATTN: Volunteer Coordinator
P.O. Box 5018
San Angelo, TX 76902